Effective 12 May 2021
Rental Plus ("us", "we" or "our") operate the Rental Plus website (hereafter referred to as “the website").
We use your data to provide and improve the service. By using the website, you agree to the collection and use of information in accordance with this policy.
Personal data means data about a living individual who can be identified from such data (or from data and other information in our possession or likely to come into our possession).
Usage data is data collected automatically, either generated by the use of the website or from the website infrastructure (for example, the duration of a page visit).
Cookies are small files stored on your desktop or laptop or mobile device.
Information collection and use: We collect different types of information for various purposes to provide and improve our website and our service to you.
Types of data collected
While using our website, we may ask you to provide personally identifiable information that can be used to contact or identify you (personal data).
Personally identifiable information may include, but is not limited to:
- Email address
- First name and surname/last name
- Phone/mobile number
- Cookies and usage data
We may collect information on how the website is accessed and used (usage data). Such usage data may include information such as your computer's IP (internet protocol) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies and tracking data
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use certain portions of our website.
Examples of cookies we use:
- session cookies to operate our website
- preference cookies to remember your preferences and various settings
- security cookies for security purposes
Use of data
Rental Plus uses the collected data for various purposes:
- to provide and maintain the website
- to notify you about changes to our website
- to allow you to participate in interactive features of our website when you choose to do so
- to provide customer care and support
- to provide analysis or valuable information so that we can improve the website
- to monitor the usage of the website
- to detect, prevent and address technical issues
Transfer of data
Your information, including personal data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
Disclosure of data
Rental Plus may disclose your personal data in the good faith belief that such action is necessary to:
- comply with a legal obligation
- protect and defend Rental Plus’ rights or property
- prevent or investigate possible wrongdoing in connection with the website
- protect the personal safety of users of the service or the public
- protect Rental Plus against legal liability
If you are a European citizen, you have certain GDPR-associated individual rights.
Security of data
The security of your data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to assist with our website services (service providers), to provide such services on our behalf or to assist us in analysing how our website is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party service providers to monitor and analyse the use of our website.
__pdvt: Used in log of Crowdsignal survey data to aid in debugging customer problems.
ab: Used for AB testing of new features.
nux_flow_name: Identifies which user signup flow was shown to the user.
tk_ni / tk_ai / tk_qs: Gathers information for our own, first-party analytics tool about how our website is used; a collection of internal metrics for user activity, used to improve user experience.
tk_*r: Referral cookies used to analyse referrer behaviour for Jetpack connected sites, using WooCommerce.
wp-affiliate-tracker: Remembers the ID of the affiliate that referred the current user to WordPress.com.
utma / utmb / utmc / utmt / utmz / ga / gat / gid Google Analytics: Gathers information that helps us to understand how visitors interact with our website, which allows us to create a better experience for our visitors. Our users may also implement Google Analytics on their own websites.
Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location the application is accessed from. Google utilises the data collected to track and examine the use of this application, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualise and personalise the ads of its own advertising network.
Personal data collected: Cookies & usage data
Google Fonts is a typeface visualisation service provided by Google LLC or by Google Ireland Limited, depending on the location this application is accessed from that allows this application to incorporate content of this kind on its pages.
Contact form (this website)
By completing the contact form on this website and providing their data, users authorise this application to use these details to reply to their requests for information, quotes or any other kind of request as indicated by the form’s header. Users’ data will not be shared with external marketing companies.
Personal data collected: email address; first name; surname/last name; mobile/phone number.
By completing the application form on this website and providing data, users authorise this application to use these details to reply to their requests for information, quotes or any other kind of request as indicated by the form’s header. Users’ data will not be shared with external marketing companies. Personally, identifiable information may include, but is not limited to:
email address; first name; surname/last name; mobile/phone number; ID Numbers; Address; Income Date Of Birth; Marital Status; Gender; Occupation; Employer; Bank Details including Bank Acc No.
Links to other websites
Our service does not directly address anyone under the age of 18 (children). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that a child whom you are responsible for has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
Third party functions
Social website cookies
We have not included sharing buttons on our website.
How cookies are set
The privacy implications regarding social sharing will vary between social networks and will be dependent on the privacy settings you have chosen on such networks.
Visitor statistics cookies
Our cookies help us to:
- make our website work as you would expect it to
- improve the speed and security of the site
- allow you to share pages with online social networks
- continuously improve our website and services
- collect any personally identifiable information (without your permission)
- collect sensitive information (without your permission)
- pass data to advertising networks
- pass personally identifiable data to third parties
- pay sales commission
Turning cookies off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so will however likely limit the functionality of our website (and a large proportion of the world's websites), as cookies are a standard part of most modern websites.
It may be that your concerns around cookies relate to what has become known as spyware. Rather than switching off cookies in your browser, you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.
The cookie information text on this website was derived from content provided by Attacat Internet Marketing (https://www.attacat.co.uk/), a marketing agency based in Edinburgh, Scotland. If you need similar information for your own website, you can use their free cookie audit tool.